780-540-4663
Privacy Policy
Effective Date: August 24, 2026
Alberta Homecare Solutions is committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, safeguard and manage personal information when you interact with our website, contact our team, apply for employment, or inquire about or receive our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact Alberta Homecare Solutions, request information about our services, book a consultation, complete a website form, apply for employment, or otherwise communicate with us.
Depending on your interaction with us, this information may include your name, telephone number, email address, mailing or service address, information about the home care services you are seeking, employment and resume information, and other information you choose to provide.
2. How We Use Your Information
We collect and use personal information for purposes reasonably connected to our services and operations. This may include responding to inquiries, arranging consultations, assessing and coordinating home care services, communicating with clients and families, processing employment applications, maintaining appropriate business records, improving our services and website, and meeting our legal, regulatory and contractual obligations.
3. How We Share Your Information
Alberta Homecare Solutions does not sell or rent your personal information. We may disclose personal information when reasonably necessary to provide our services, with your consent or as permitted or required by law. This may include sharing information with service providers that support our operations, authorized health care partners or professionals involved in your care, government or regulatory bodies where applicable, and other parties where disclosure is necessary to fulfill the purpose for which the information was collected.
4. Consent
Where required, Alberta Homecare Solutions obtains consent for the collection, use and disclosure of personal information. Consent may be provided verbally, in writing, electronically or through an authorized representative, depending on the circumstances and the sensitivity of the information. You may withdraw your consent where permitted by law, subject to legal, contractual or service-related limitations.
5. Safegaurding Your Information
Alberta Homecare Solutions uses reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, loss, alteration or destruction. Access to personal information is limited to employees, caregivers, contractors and service providers who require the information to perform their duties or provide authorized services
6. Retention of Personal Information
Alberta Homecare Solutions retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, regulatory, contractual and record-keeping requirements. When personal information is no longer required, it is securely destroyed, deleted or anonymized, as appropriate.
7. Accessing and Correcting Your Information
You may request access to personal information Alberta Homecare Solutions holds about you and may request corrections if you believe that information is inaccurate or incomplete. Requests may be subject to limitations permitted by applicable privacy laws. To make an access or correction request, please contact us using the information provided below.
8. Website, Cookies and Online Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include information such as your browser type, device information, pages visited and general website usage. We may use this information to operate and improve our website, understand how visitors use our site and support our marketing activities. You can control certain cookies through your browser settings.
9. Changes to This Privacy Policy
Alberta Homecare Solutions may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. The updated Privacy Policy will be posted on our website with a revised effective date.
9. Contact US / Privacy Officer
If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, or if you wish to request access to or correction of your personal information, please contact:
Privacy Officer
Alberta Homecare Solutions
Email: clinical@albertahomecaresolutions.com
Phone: 780-540-4663
Alberta Homecare Solutions is committed to addressing privacy questions and concerns in accordance with applicable privacy legislation.